Room for Difference
The exception route acknowledges needs the common rule cannot cover.
Where Risk SitsRisk Reduced Risk Shifted
Synthetic · Simulation/As of
How Is the Work Behind an Exception Assigned?
A service introduces a common rule and promises individual exceptions. People seeking an exception must gather explanations from separate teams.
- Who Asks
- The person requesting an exception
- Who Is Affected
- People outside the common rule
- Who Can Revise
- The rule owner
Traces in This ScenarioInvented, not observed
The rule includes an exception request form.
No role is assigned to help assemble the required material.
The Assumption
An available form is assumed to make exceptions accessible.
Where the Readings Split
Keep the difference visibleThe Burden of Proof
The person already affected may have to do all the work of making the exception possible.
Follow the Risk
The common process becomes easier for the service team to apply.
The exception seeker must coordinate teams that the service already knows.